1. Introduction
This Privacy Policy explains how Tano Holdings Inc. DBA Heavy Truck Pits (“Heavy Truck Pits”, “we”, “our”, “us”) collects, uses, stores, and protects personal information obtained through our website, services, and communications.
By using our website or submitting information, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name
- Email address
- Phone number
- Address
- Driver or business information (when applicable)
- Financing application details
- Vehicle information (for consignment or inquiries)
B. Technical Information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
C. Transactional Information
- Service requests
- Diagnostic reports
- Consignment details
- Purchase or sale inquiries
- Parking reservations
- Financing submissions
We only collect information necessary to provide our services.
3. How We Use Your Information
We use personal information for:
- Responding to inquiries
- Processing service requests
- Scheduling diagnostics, cleaning, or parking
- Managing truck sales and consignment
- Submitting financing applications to third‑party lenders
- Sending updates, offers, and promotional communications
- Improving website performance and user experience
- Maintaining business records and compliance
We do not sell personal information to third parties.
4. Financing Applications
When a customer applies for financing:
- Information is shared only with approved third‑party lenders
- Heavy Truck Pits does not make lending decisions
- Lenders may request additional documentation
- Customers are responsible for reviewing lender privacy policies
We transmit financing information securely and only with customer consent.
5. Communications & Marketing
By submitting your information, you consent to receiving:
- Emails
- SMS messages
- Phone calls
- Promotional offers
- Inventory updates
- Service reminders
You may opt out at any time by contacting us or using the unsubscribe link in emails.
6. Cookies & Tracking Technologies
Our website may use:
- Cookies
- Analytics tools
- Tracking pixels
- Session data
These tools help us improve website performance and understand user behavior.
You may disable cookies in your browser settings, but some features may not function properly.
7. Information Sharing
We may share information with:
- Third‑party lenders (for financing applications)
- Service providers assisting with website hosting, analytics, or communications
- Legal authorities when required by law
- Business partners involved in service delivery
We do not share information for unrelated marketing purposes.
8. Data Security
We implement industry‑standard security measures to protect your information, including:
- Encrypted data transmission
- Secure servers
- Access controls
- Regular system monitoring
However, no system is 100% secure.
Customers submit information at their own risk.
9. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
You may request deletion of your information unless retention is required by law.
10. Your Rights
Customers may request:
- Access to their personal information
- Corrections to inaccurate data
- Deletion of certain information
- Opt‑out from marketing communications
Requests can be made via email or phone.
11. Third‑Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third‑party sites.
We encourage customers to review their policies before submitting information.
12. Children’s Privacy
Our services are not intended for individuals under 18.
We do not knowingly collect information from minors.
13. Updates to This Policy
We may update this Privacy Policy at any time.
Changes take effect immediately upon posting on our website.
Continued use of our website constitutes acceptance of the updated policy.
14. Contact Information
For questions or privacy requests:
Heavy Truck Pits
Tano Holdings Inc.
10301 Boggy Creek Rd
Orlando, FL 32824
Email: info@heavytruckpits.com
Phone: (813) 363‑1828